Play safely, enjoy responsibly
sona1 believes that gambling is a form of entertainment — not a source of stress or addiction. Our responsible gaming tools help you stay in control at all times.
What is responsible gaming and why does it matter?
Online casino and betting can be entertaining, but it should always be enjoyed within limits. sona1 always wants players in Bangladesh to have a safe, fair, and enjoyable experience. Responsible gaming means enjoying the game while maintaining full control over your time and money.
We believe every player has the right to set their own limits, and to support that goal sona1 provides several effective tools — from deposit limits to full self-exclusion. Your safety and well-being are our top priority.
Remember — gambling should never be considered a sole source of income. It is a form of entertainment. The risk of losing is always present, so only wager money you can afford to lose.
Our protection tools
sona1 offers several tools to help you stay in control at all times.
Deposit Limit
You can set daily, weekly, or monthly deposit limits. Once a limit is set, it will not be possible to deposit more than that amount. This is the most effective way to prevent overspending.
Time-Out
If you want to take a short break, you can set a time-out lasting from 24 hours up to 6 weeks. During this period, no bets or deposits can be made on your account.
Self-Exclusion
You can exclude yourself from the platform for the long term. Once self-exclusion takes effect, sona1 will also stop sending promotional emails and bonus offers.
Session Reminder
You can set reminders at specific intervals to notify you how long you have been playing. This is especially helpful for keeping track of time.
Loss Limit
Set the maximum amount you are willing to lose within a given period. Once that limit is reached, no further bets can be placed, helping you avoid larger losses.
Transaction History
A full history of all deposits, withdrawals, and bets is available in your account. Review your history regularly to understand your spending patterns.
Warning signs of gambling addiction
Regularly assess your own gaming habits. If any of the following apply to you, contact us immediately or take a time-out.
- Borrowing money or using family funds to place bets — this is an important sign of addiction.
- Continuing to play in hopes of recovering lost money and being unable to stop.
- Hiding the amount you gamble from family or friends, or lying about it.
- Neglecting work, studies, or social responsibilities to spend time gambling.
- Feeling restless, irritable, or anxious when unable to gamble.
- Repeatedly spending more money than your set budget.
- Experiencing stress, loneliness, or financial hardship due to gambling.
Responsible gaming tips
Set a budget
Decide how much money you will spend before you start playing. Do not exceed that limit under any circumstances, not even when chasing a win.
Set a time limit
Decide in advance how long you will play each day or each session. Use a timer and take a break when the set time is up.
Do not play under pressure
Never play when you are under stress, anxious, or under the influence of substances. It is hard to make sound decisions in that state.
Take breaks
Do not play for long stretches without stopping. Take regular breaks, spend time with family, and focus on other hobbies.
How to activate the tools
After logging in to sona1, go to your account settings and you will find the "Responsible Gaming" section. All protection tools are easily accessible there. Any limit you set takes effect immediately.
Lowering a deposit limit takes effect immediately, but increasing it carries a 24-hour waiting period — this is intentional to prevent impulsive decisions. Once self-exclusion is active, it cannot be reversed for at least 6 months.
If you have trouble setting the tools or have any questions, our support team is always ready to help.
If you need help, contact us
If you feel that gambling is having a negative effect on your life, talk to us directly. Our support team will help you take the right steps with full confidentiality.
Enjoy safely
Follow responsible gaming guidelines and enjoy the various sections of sona1.